Front of House Team Member

Do you have what it takes to make The Hummingbird Bakery buzz? The first thing to greet our customers, aside from a tempting array cakes, is our friendly Front of House team. We want every visitor to our branches to leave wanting a second taste of what The Hummingbird Bakery has to offer and this requires the dedication of outstanding individuals with a passion for our products.

Aside from being a people person and having a passion for fresh baking, you’ll have:

  • Customer service skills to wow
  • Exceptional communication skills with excellent spoken and written English
  • Bundles of enthusiasm and a desire to give every task your all
  • Creativity and a personality that is reflected in your work
  • An ability to make customers smile with delicious desserts If we’re being really choosy, you’ll also have:
  • Experience in a similar bakery business or transferable skills from a similar industry role
  • Worked in a team in a similar business
  • Completed basic Health and Safety and Food Hygiene (Level 2 is ideal)

Main responsibilities:

  • To deliver exceptional customer service, greeting customers with a passion for our products, professionalism and providing an exceptional purchasing experience
  • To ensure impeccable standards of cleanliness in the branch
  • To handle cash and serve customers at the till point
  • To work efficiently as part of a team in a busy environment
  • To undertake duties allocated by the Management
  • To maintain the product displays, sell the product range and contribute to target sales
  • To adhere to a cleaning rota and ensure completion and sign off
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Front of House Team Member

Please attach a CV and any pictures featuring examples of your work (if a baker)