Front of House Team Leader

Apply at jobs@hummingbirdbakery.com

Contact details; email jobs@hummingbirdbakery.com quoting ref HBFTL2

Please attach a CV, cover letter and any pictures of your products

Do you have what it takes to make The Hummingbird Bakery buzz? The first thing to greet our customers, aside from a tempting array cakes, is our friendly Front of House team.

We want every visitor to our branches to leave wanting a second taste of what The Hummingbird Bakery has to offer and this requires the dedication of outstanding individuals with a passion for our products. For those with more experience of Front of House, the additional responsibilities of becoming a Front of House Team Leader can be an excellent step up the ladder.

What we offer;

The chance to be a part of a growing company with excellent progression opportunities with a brand at the forefront of the baking industry
See our benefits page for all the amazing incentives we offer
The chance to receive training with our experienced Branch Managers, along with Manual Handling and Food Safety training

The chance to receive training with our Product Development team and experienced Branch Managers, along with Manual Handling and Food Safety training
Flexible hours – working 5 days out of 7 including weekends, early mornings and evenings
Full time hours 32-40.
28 days annual holiday (including Bank Holidays)

What we are looking for.

Aside from being a people person and having a passion for fresh baking, you’ll have:

A passion for excellence and leading a team of fantastic friendly, like-minded people
A natural ability to lead teams to provide Customer service skills to wow

A passion for training others
Experience and aptitude for working in a hands on bakery

Exceptional communication skills with excellent spoken and written English
Bundles of enthusiasm and a desire to give every task your all
Creativity and a personality that is reflected in your work
An ability to make customers smile with delicious desserts

If we’re being really choosy, you’ll also have:

Experience in a similar bakery business or transferable skills from a similar industry role
Worked as a Team Leader in a similar business
Completed basic Health and Safety and Food Hygiene (Level 2 is ideal)

Main Responsibilities

To lead and work as a part of a busy bakery Team

To deliver exceptional customer service, greeting customers with a passion for our products, professionalism and providing an exceptional purchasing experience
To ensure impeccable standards of cleanliness in the branch
To handle cash and serve customers at the till point
To work efficiently as part of a team in a busy environment
To undertake duties allocated by the Management
To maintain the product displays, sell the product range and contribute to target sales
To adhere to a cleaning rota and ensure completion and sign off

We can’t wait to work with you!