Front of House Team Leader

Apply at

Contact details; email quoting ref HBFTL2

Please attach a CV, cover letter and any pictures of your products

Do you have what it takes to make The Hummingbird Bakery buzz? The first thing to greet our customers, aside from a tempting array cakes, is our friendly Front of House team.

We want every visitor to our branches to leave wanting a second taste of what The Hummingbird Bakery has to offer and this requires the dedication of outstanding individuals with a passion for our products. For those with more experience of Front of House, the additional responsibilities of becoming a Front of House Team Leader can be an excellent step up the ladder. 

What we offer;

  • The chance to be a part of a growing company with excellent progression opportunities with a brand at the forefront of the baking industry
  • See our benefits page for all the amazing incentives we offer
  • The chance to receive training with our experienced Branch Managers, along with Manual Handling and Food Safety training
  • The chance to receive training with our Product Development team and experienced Branch Managers, along with Manual Handling and Food Safety training
  • Flexible hours – working 5 days out of 7 including weekends, early mornings and evenings
  • Full time hours 32-40.
  • 28 days annual holiday (including Bank Holidays)

What we are looking for.

Aside from being a people person and having a passion for fresh baking, you’ll have:

  • A passion for excellence and leading a team of fantastic friendly, like-minded people
  • A natural ability to lead teams to provide Customer service skills to wow
  • A passion for training others
  • Experience and aptitude for working in a hands on bakery
  • Exceptional communication skills with excellent spoken and written English
  • Bundles of enthusiasm and a desire to give every task your all
  • Creativity and a personality that is reflected in your work
  • An ability to make customers smile with delicious desserts

If we’re being really choosy, you’ll also have:

  • Experience in a similar bakery business or transferable skills from a similar industry role
  • Worked as a Team Leader in a similar business
  • Completed basic Health and Safety and Food Hygiene (Level 2 is ideal)

Main Responsibilities

  • To lead and work as a part of a busy bakery Team
  • To deliver exceptional customer service, greeting customers with a passion for our products, professionalism and providing an exceptional purchasing experience
  • To ensure impeccable standards of cleanliness in the branch
  • To handle cash and serve customers at the till point
  • To work efficiently as part of a team in a busy environment
  • To undertake duties allocated by the Management
  • To maintain the product displays, sell the product range and contribute to target sales
  • To adhere to a cleaning rota and ensure completion and sign off

We can’t wait to work with you!