Branch Manager

Apply at

Contact details; email quoting ref HBM4

Please attach a CV and cover letter.

We want every visitor to our branches to leave wanting a second taste of what The Hummingbird Bakery has to offer and this requires the dedication of outstanding individuals with a passion for our products.

Becoming a Branch Manager at The Hummingbird Bakery takes not only the ability to lead but also to inspire. It requires someone with a head for figures and a heart for service. You will act as an ambassador for The Hummingbird Bakery setting high standards not only at branch-level but also across the company, uniting and spurring on your kitchen, Front of House and delivery teams to create and serve beautiful fresh baked American cakes and desserts.

What we offer;

  • A competitive salary of £32,000-£35,000 per Annum (dependent on experience)  
  • A fantastic bonus scheme  
  • The chance to be a part of a growing company with excellent progression opportunities with a brand at the forefront of the baking industry
  • See our benefits page for all the amazing incentives we offer
  • The chance to receive training with our Product Development team and experienced Operations Manager, along with a variety of training courses
  • Flexible hours – working 5 days out of 7 including weekends, early mornings
  • Full time – 42 hours
  • 32 days annual holiday (including Bank Holidays)

What we are looking for - aside from being a people-focused manager and having a passion for fresh baking, you’ll have:

  • A positive outlook, ready to take on anything, with a personality that is reflected in your work
  • Customer service skills to wow, with an ability to make customers smile with delicious desserts
  • Exceptional communication skills with excellent spoken and written English
  • Bundles of enthusiasm and a desire to give every task your all
  • Experience managing a similar bakery business or transferable skills from a similar industry role
  • Worked in a team in a similar business
  • Completed basic Health and Safety and Food Hygiene certificates (a Level 2 is ideal)
  • Excellent planning, organisational, multi-tasking and time-management skills

Main Responsibilities

  • To provide exceptional leadership to your team and take primary responsibility to deliver your branch’s financial targets
  • To create a kind, focused and motivating team culture 
  • To work with figures evaluating the branch’s performance and actioning areas for development
  • To take responsibility for the recruitment, training and development of your branch team, encouraging them to achieve their potential
  • To provide support, motivation, coaching and mentoring to your team
  • To build and maintain effective relationships in the branch and with the Support Office team
  • To motivate your team to deliver exceptional customer service and maintain our excellent product standards
  • To ensure impeccable standards of cleanliness in the branch and to promote a ‘safety’ culture within your business
  • To work efficiently as part of a team in a busy environment
  • To lead your team to comply with all Hummingbird Bakery policies and procedures

We can’t wait to work with you!